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Customer Reviews.

service

5

My car was serviced and MOT'd the same day.

19 May 2022

sales

5

despite the delay due to production problems we were very happy with the whole process. we were kept informed the whole time

17 May 2022

service

5

So very helpful and thorough

17 May 2022

sales

5

It's all way good to give feedback

17 May 2022

sales

5

Great service off Andy Cresswell and Andy Waterhouse xx Helpful and very informative!

14 May 2022

sales

5

Perfect

09 May 2022

service

4

Great

07 May 2022

sales

5

Difficult times but Andy Creswell handled well

01 May 2022

sales

5

Absolutely no complaints!

01 May 2022

service

5

Friendly and professional staff.

29 April 2022

service

5

Did exactly what I you said you would do

24 April 2022

service

5

When faced with a hefty repair bill, the garage employees went the extra mile to investigate the fault. Once it was discovered that it was a manufacturing fault the garage employees managed to get full payments for the bill from the manufacturer.

23 April 2022

service

5

Very quick and prompt service. Car impeccably cleaned too.

22 April 2022

service

5

Explained everything and arranged the appointment to suit my working hours and arranged transport to work and back whilst my car was in. Excellent service e and kept me posted about what was happening

15 April 2022

sales

5

In the circumstances nothing more could have been done.

12 April 2022

service

5

I think this question has already been asked, see answer above, but to reiterate, small service, brake fluid change as specified in service manual and car's computer, all done as planned in time frame, so all good.

11 April 2022

service

4

Kept informed and job completed without issues to me

09 April 2022

service

5

Delivered a high level of after sales customer service

08 April 2022

service

5

Service girl was very good

04 April 2022

service

5

Brilliant service at North staffs, excellent comms and great people ro deal with.

04 April 2022

sales

5

Emma and all the sales people were amazing even andy the manager was excellent

03 April 2022

service

5

The service was carried out as required and the team that looked after us were great

03 April 2022

sales

5

Friendly and helpful at all times. Any delays explained without delay

02 April 2022

service

5

Excellent communication and customer service from Jordan. He answered all my questions thoroughly and ensured that I was happy with the findings of the servicecand plan to go forward,

29 March 2022

service

5

Really helpful staff

27 March 2022

service

5

Jordan Eldergill is a stand out employe at this establishment/servicing team, he has great work ethic, smart, friendly, professional, modern, leads by example, cares and a joy to deal with, this person is key to the team & MINI brand.

26 March 2022

sales

5

Very good communication

23 March 2022

service

5

A very efficient service nice waiting area good coffee spotless toilet's

20 March 2022

service

5

The lady who I spoke to on the reception was lovely and kept me informed on the progress of my service throughout. I was pushed for time so she gave me the option of leaving without the complimentary car wash which I was grateful for. Excellent.

19 March 2022

sales

5

Emma was lovely to speak to the service was excellent

19 March 2022

service

5

Easy to deal with staff

19 March 2022

sales

5

Professional updated with progress of vehicle arrival, very helpful

15 March 2022

sales

5

Attentiveness of staff.

12 March 2022

sales

5

Very satisfied. Emma was a delight to deal with .

12 March 2022

sales

5

Could not have wished for a better experience from purchase to collection. We were given all the information we requested, kept up to date with status and the staff were informative and friendly.

12 March 2022

service

5

All the representatives i spoke to seemed highly skilled and made the booking in and service process run smoothly.

11 March 2022

service

5

Easy to book, great facilities to wait in (whilst having to work at the same time), time taken to complete work was fine, offered a complimentary clean, service staff remembered me (from pre-Covid times!) which just makes it a little more personal.

06 March 2022

service

5

Very friendly and professional

04 March 2022

sales

5

The paperwork was the only logistical pain point as I had to come onsite to sign some paperwork whilst being able to do most of it online. Andy's explanations were thorough yet concise.