OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
97 ratings and 61 comments received in the last 90 days.
05 July 2024
5 stars - completely satisfied. Excellent customer service. Craig Morgan (sales) has been fantastic from our initial enquiry to car handover.
03 July 2024
Just great
02 July 2024
As usual excellent and professional help throughout the whole process.
29 June 2024
Craig and Jack were very helpful from the initial enquiry through to completing the deal. They have a very customer-centric mindset and approach.
03 May 2024
Craig & Jack were fantastic from first minute we enquired about purchasing a Mini Convertable , no pressure , extremely friendly & gave us a fantastic deal .
20 July 2024
The car felt better, and smoother after the tyre incident.
19 July 2024
From the time we made the first enquiry through to collection day it was a pleasure to deal with Jack, Ronnie and the team at Mini Stoke.
18 July 2024
I was completely satisfied with the service details on the record sheet. I was particularly very impressed with how beautiful my car looked on collection thanks to the complimentary cleaning service inside and outside of my car.
17 July 2024
Sean was very friendly and helpful. Quick turnaround of service.
17 July 2024
Satisfied with car service
15 July 2024
The booking in and out was very professional
15 July 2024
Pleasant experience good communication and service complete before Time.
14 July 2024
Very efficient
14 July 2024
Great staff sorted the problem with a recall. It was done quickly and efficiently.
13 July 2024
The fabulous team sorted everything out and I spoke to the staff and I kindly had a coffee in the lovely showroom as the Mini was being sorted out.
07 July 2024
Staff very friendly